Ror2 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This document explains what data ror2 collects, how it is used, and your rights as a user of our platform in Malaysia.
Effective Date: 1 January 2026. This policy applies to all registered ror2 users in Malaysia.
Information We Collect
When you use ror2, we collect different types of information to ensure the services function properly and securely. This information is categorized as follows:
During registration, we collect your full name, Malaysian phone number, email address, and date of birth. This information is used to verify your identity and confirm you meet the minimum age requirements. Additional ID may be requested during withdrawals through a KYC process.
We collect technical details including device type, operating system, browser version, IP address, and time zone. This helps us optimize platform performance across devices and detect unauthorized account access attempts.
Deposit and withdrawal transaction records in Malaysian Ringgit (RM) are stored for accounting, dispute resolution, and legal compliance. Your bank account number or e-wallet details are stored in masked form and are never shared with unrelated third parties.
We record usage patterns such as pages visited, games played, session duration, and user actions within the platform. This data helps enhance user experience, identify technical issues, and maintain overall ror2 platform security.
Purpose of Data Use
All data collected by ror2 is used for clear, legitimate purposes only. We do not use your data outside the following scopes:
- Account Management: Verifying identity, processing registrations, and maintaining accurate account records.
- Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (MYR) and resolving any payment disputes.
- Platform Security: Detecting fraudulent activities, account intrusion attempts, or platform use that violates Terms and Conditions.
- Service improvement: Analyzing usage patterns to improve interface design, system performance, and content relevance.
- Service communications: Sending important notifications about your account, policy updates, or security information through your registered channels.
- Legal Compliance: Complying with reporting requirements under applicable Malaysian laws, including anti-money laundering regulations.
Cookies & Session Tracking
Ror2 uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device when you visit our website or use our app.
We use three main types of cookies:
- Session Cookies: Required to maintain your logged-in status during platform use. This cookie is deleted automatically when you close your browser.
- Preference cookies: Saving your language and display preferences so you don’t need to reconfigure them each time you log in.
- Analytics cookies: Helps us understand user interaction with the platform to improve internal services. This data is never shared with external advertisers.
You can manage cookie settings through your browser preferences. However, disabling session cookies may affect login and overall platform functionality.
Data Storage, Security, and Sharing
All user data is stored on servers secured by SSL encryption and strict access controls. Passwords are stored hashed and cannot be accessed in plain text by any ror2 staff. Transaction and financial information is stored according to online financial services industry standards.
Ror2 does not sell or rent users’ personal data to any third parties for marketing purposes. Information may only be shared with payment providers for RM transactions, technical service providers under confidentiality agreements, or legal authorities when required by court order or law.
Data retention periods vary by information type. Transaction records are kept as required by Malaysian law. Inactive account data will be reviewed after a set period, and users notified before any deletion action.
User Rights, Policy Updates & Contact Us
Your Rights as a User
As a registered ror2 user, you have the following rights regarding your personal data:
- Access Rights: You may request a copy of your personal data we hold at any time by contacting customer support.
- Correction Rights: If any of your information is inaccurate or outdated, you have the right to request corrections immediately. Some details can be updated directly through account settings.
- Deletion Rights: You may request account and related data deletion, subject to legal storage requirements and any pending transactions.
- Right to Withdraw Consent: For marketing communication preferences, you can unsubscribe anytime through your account settings.
Privacy Policy Amendments
Ror2 reserves the right to update this Privacy Policy periodically to reflect changes in data handling practices or legal requirements. Any significant changes will be communicated via in-account notifications or email. Continued use of the platform after updates implies acceptance of the revised policy.
For any inquiries, data access requests, or privacy concerns, please contact the ror2 support team:
Email: [email protected]
We respond to privacy-related inquiries within 7 business days.
For general platform questions, you can also refer to the Frequently Asked Questions our guide containing answers to the most frequently asked questions.
Other Questions About the ror2 Platform?
If you have further questions about how we handle your data or want to start your ror2 journey, visit our FAQ section or register a new account for free.